DAVICI PUZZLES NLDAVICI PUZZLES NLDAVICI PUZZLES NL
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Annuleringsvoorwaarden

Conditions

  1. Scope

For all deliveries from DeGra Warenhandel GmbH | Horstmarer Str. 42a | 44329 Dortmund | order@davicipuzzles.eu | www.davicipuzzles.eu for consumers (§ 13 BGB) these general terms and conditions (GTC) apply.      

  1. Contractual partner

The purchase contract is concluded with DeGra Warenhandel GmbH | Horstmarer Str. 42a | 44329 Dortmund | order@davicipuzzles.eu | www.davicipuzzles.eu. If you have any questions, complaints or grievances, you can contact us at the telephone number or at bestellung@davicipuzzles.eu.      

  1. Offer and conclusion of the contract

3.1 The presentation of services / products in the online store is not a legally binding offer, but a call for orders, except for errors.

3.2 By clicking on the "Order with payment obligation" button in the last step of the ordering process, you enter a binding order for the services / products contained in the shopping cart. The purchase contract is concluded when we accept your order with confirmation immediately upon receipt of the order. This order confirmation is displayed on the website and sent by e-mail at the same time.  

3.3 The contract is concluded exclusively in German.

  1. Cancellation policy

4.1. Right of withdrawal 

You have the right to withdraw from this contract within fourteen days without giving a reason.

The cancellation period is fourteen days from the date on which you or a third party appointed by you, who is not the carrier, took over the last goods.

In order to exercise your right of withdrawal, you must inform us (DeGra Warenhandel GmbH | Horstmarer Str. 42a | 44329 Dortmund | bestellung@davicipuzzles.eu | www.davicipuzzles.eu) via a clear statement (eg a letter sent by post, fax or e-mail). by e-mail) of your decision to withdraw from this Agreement. You can use the attached sample withdrawal form for this purpose, but this is not mandatory.  

To meet the cancellation deadline, simply send a notice of exercise of the right of cancellation before the cancellation period expires.

4.2. Consequences of resignation 

If you withdraw from this agreement, we will give you all payments we have received from you, including delivery costs (excluding additional costs resulting from choosing a different type of delivery than the cheapest standard delivery we offer) to be refunded. immediately and no later than fourteen days from the date we receive notice of your termination of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; In no case will you be charged any fees for this payment. We may refuse a refund until we receive the goods back or until you provide proof that you have sent the goods back, whichever comes first.   

You must return or return the goods to us immediately, in any case no later than fourteen days from the date you informed us of the termination of this contract. The deadline is met if you send the goods before the deadline of fourteen days. We bear the cost of returning the goods. You must pay for any loss of value of the goods only if this loss of value is caused by handling the goods, which is not necessary to check the nature, properties and functionality of the goods.   

Sample form for withdrawal from the contract
 

(To cancel the contract, fill out this form and send it back.)

- On 

DeGra Warenhandel GmbH
Horstmarer Str. 42a 44329 Dortmund info@davicipuzzles.com

- I / we (*) hereby cancel the contract concluded by me / us on the purchase of the following goods (*) / provision of the following service (*)

- Ordered on (*) / received on (*)

- name of consumer (s)

- address of the consumer (s)

- Signature of the consumer (s) (only if written on paper)

- date

(*) Strike out what does not apply.


Cancellation instructions created by the legal copywriter Trusted Shops in collaboration with Wilde Beuger Solmecke Rechtsanwälte .          

  1. Prices and transport costs

The prices listed on the pages of the article include the statutory value added tax and other price components. The transport costs stated at the time of the order apply. The voucher can be sent by e-mail and is available to the recipient for printing. Alternatively, they can be sent by post via the letterhop provider. For this purpose, the customer data required for dispatch (address, name, address) for further processing is transmitted.    

  1. Conditions and validity of the voucher
  2. a) The voucher can only be redeemed for the amount paid for the voucher and not explicitly after the service stated on the voucher.
  3. b) When using the Giropay, credit card, PayPal, instant transfer payment method, the voucher is valid immediately after the order is placed and can be redeemed on the same day.
  4. c) The voucher is usually valid for 3 years. The validity of special offers or promotions may be limited. Further information and expiration date can be found on the voucher.  
  5. d) The voucher provider will only use vouchers that have been paid in full.
  6. e) Payment of the voucher in cash is generally not possible.
  7. f) The voucher can be redeemed for any service of the voucher provider, subject to availability.
  8. g) The voucher can only be redeemed if it is presented to the voucher provider in digital or printed form on the day of redeeming.
  9. Payment

7.1 Payment can be made either by Giropay, credit card, PayPal or instant transfer   

7.2 If you choose the method of payment in advance, we will provide you with our bank details at the end of the order process and in the order confirmation by e-mail and after clear receipt of payment we will send the goods to our account.

7.3 You are entitled to set-off only if your counterclaims have been legally established by a court or are undisputed or if they have been acknowledged in writing by us.

7.4 You may only exercise the right of retention if the claims arise from the same contractual relationship.

  1. Data protection

Customer data is requested, stored and used as customer data exclusively for order processing. This is based on the relevant data protection provisions of the Federal Data Protection Act (BDSG) and the Teleports Data Protection Act (TDDSG). 

  1. Act on Dispute Resolution and Consumer Disputes

The European Commission provides a platform for online dispute resolution, which can be found at the address http://ec.europa.eu/consumers/odr . We are not obliged or willing to participate in the dispute settlement procedure before the Consumer Arbitration Board.  

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