Data protection

This data protection statement clarifies the type, scope and purpose of the collection and use of personal data by the responsible provider

DeGra Warenhandel GmbH
Horstmarer Str. 42a 44329 Dortmund order@davicipuzzles.eu www.davicipuzzles.eu 

on this website (the "offer"). The legal basis for data protection can be found in the General Data Protection Regulation (GDPR) and the Telemedia Act (TMG).         

Access to server data / log files

The provider (or its web space provider) collects data on each access to the offer (so-called server log files) for statistical evaluation in order to operate, secure and optimize the offer. Access data include:     

• The name of the site you visited
• Date and time of the server request
• Browser type and browser version
• operating system used
• IP address and requesting provider
• Referrer URL (web address of a previously visited site)    
• The name of the accessible file and the amount of data transferred
• A report on whether the download was successful

The Provider reserves the right to retrospectively check the log data if there is a legitimate suspicion of illegal use based on specific evidence.

This data will not be merged with other data sources.

The basis for data processing is Article 6, paragraph 1, letter B) GDPR, which allows the processing of data for the purpose of performing a contract or pre-contractual measures.

Complete protection of your data against access by third parties cannot be guaranteed if the data is transmitted over the Internet (eg e-mail communication) due to possible security gaps.  

Handling of personal data

When you use the website, confidential personal information is collected that allows personal identification. This includes, for example, your name, telephone number, address and any data you provide to us when registering, processing payments, fulfilling the contract and creating your customer account. 

SSL encryption

We use SSL (Secure Socket Layer) encryption to protect your personal information during transmission .  

Cookies

Cookies are small text files that allow you to store specific information about the device in the user's access device. On the one hand, it serves to make the website user-friendly, and thus also to the users (eg saving login data). On the other hand, they are used to record statistics on the use of the website and to analyze them in order to improve the offer. The basic difference is between two different types of cookies, so-called relational cookies, which are deleted when you close your browser and cookies, which are stored on your device until you delete them. Users can influence the use of cookies. Most browsers have the option to limit or completely prevent the storage of cookies. However, we would like to emphasize that our website and service will only work to a limited extent if you prevent the use of cookies.        

Cookies that are necessary to perform the electronic communication process or to provide certain functions that you require (eg shopping cart functions ) are stored pursuant to Article 6 (1) (a). F GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services.       

You can manage many online advertising cookies from companies through the US website aboutads.info/choices or the EU website youronlinechoices.com/uk/your-ad-choices .          

Google Analytics

The storage of Google Analytics cookies is based on Article 6 (1) (a). F GDPR. The website operator has a legitimate interest in analyzing user behavior in order to purposefully optimize its website and its advertising. 

This offer uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the user's use of this website is usually transmitted to a Google server in the USA and stored there.      

If IP anonymisation is activated on this website, the user's IP address will be shortened in advance within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. The entire IP address will only be transferred to a Google server in the US and will be truncated there in exceptional cases. IP anonymization is active on this site. At the request of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.   

The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; However, this offer warns users that in this case they may not be able to use all the functions of this website in full. Users may also prevent Google from collecting cookie-generated data related to their use of the Website (including your IP address) and Google's processing of this data using the browser plugin available under the following Download and Install link: http://tools.google .com / dlpage / gaoptout? hl = de .      

As an alternative to the browser add-on or mobile browsers, please click on the following link to prevent Google Analytics from collecting data on this site in the future. A logout cookie will be stored on your device. If you delete the cookies, you will need to click on the link again. Disable Google Analytics  

Facebook pixel

Due to our legitimate interests in the analysis, optimization and economic operation of the online offer, we use the "Facebook Pixel" operator Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") on our website. A.

In this way, you can track the behavior of site visitors after being redirected to the provider's website by clicking on an ad on Facebook. This allows you to evaluate the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising measures. The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the user's identity. However, the data is stored and processed by Facebook in order to connect to the relevant user profile, and Facebook may use the data for its own advertising purposes in accordance with the guidelines for the use of data on Facebook. This allows Facebook to place ads on Facebook sites as well as outside of Facebook. As the website operator, we cannot influence this use of the data. For more information on protecting your privacy, see the Facebook Privacy Information: https://www.facebook.com/about/privacy/ . You can also disable the 'Custom Audiences' remarketing feature in the ad settings area at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen . You must be logged in to Facebook to do this. Alternatively, click this link to prevent Facebook from collecting data on this site in the future. A logout cookie will be stored on your device. If you delete your cookies, you'll need to click this link again. 

Integration of services and content from third parties

This offer may include third-party content such as videos from YouTube, maps from Google Maps, RSS feeds, or graphics from other websites. This always assumes that providers of this content ( "third party providers") may use the user's IP address. Because without an IP address, you would not be able to send content to that user's browser. Therefore, an IP address is required to view this content. We strive to use only content whose respective providers use only the IP address to deliver the content. However, we have no influence on whether the third-party provider stores the IP address, for example for statistical purposes. If we know, we will inform the user.           

Using JavaScript

We use active JavaScript content from external providers on this website. When you visit our website, these external providers may receive personal information about your visit to our website. Data processing outside the EU is possible. You can prevent this by installing a JavaScript blocker, such as the "NoScript" browser plug-in (www.noscript.net), or by disabling JavaScript in your browser. However, we would like to emphasize that our website and service will only work to a limited extent if you prevent the use of JavaScript.    

Contact

When contacting the provider (for example via the contact form or e-mail), the user data is stored in order to process the request and in the event that subsequent questions arise. This data will not be transmitted without your consent.   

The processing of your data that you transmit when you contact us is based on your consent (Article 6 (1) (a) of the GDPR). Your consent can be revoked at any time. The lawfulness of the data processing operations carried out before the cancellation shall not be affected by the cancellation.      

Until there is a request to delete data, revoke the consent to storage or the purpose for storing data ceases to apply, the data will remain transmitted upon contact with us. The legal retention periods remain unaffected. 

Google ReCaptcha

This site uses "ReCaptcha" from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA to detect robots, for example when entering online forms. You can find more information about privacy https://www.google.com/policies/privacy and opt-out options https://adssettings.google.com/authenticated by following the links provided.            

Registration function

The data entered during registration will only be used to process the order. The collected data can be seen from the input mask during registration. 

For important changes, such as the scope of the offer or for technically necessary changes, we use the e-mail address provided during registration in this way. The data entered for registration are processed with your consent (Article 6 (1) (A) of the GDPR). Your consent can be revoked at any time. The lawfulness of the data processing operations carried out before the cancellation shall not be affected by the cancellation.     

Your registration data will remain with us until there is a request to delete the data or revoke the consent to the storage. The legal retention periods remain unaffected. 

Data transfer when concluding a contract (voucher order)  

We only transfer personal data to third parties if this is necessary in connection with the processing of the contract, for example to a payment platform responsible for processing payments, a postal service provider and a voucher service provider.

There is no further data transfer, or only if you have explicitly agreed to the transfer. Your data will not be passed on to third parties without your express consent, eg for advertising purposes. The basis for data processing is Article 6, paragraph 1, letter B) GDPR, which allows the processing of data for the purpose of performing a contract or pre-contractual measures.  

Data transmission to transport companies

To fulfill the contract, we pass on your data (title, name, company, billing address, delivery address, photos and dedication) when sending the voucher by post to the transport company authorized to create and deliver:  

Sending the voucher by post

A&M Service GmbH
Hinter dem Entenpfuhl 13/15
65604 Elz
Germany

Data transmission to payment providers

Your data is transmitted exclusively by secure SSL encryption to the payment provider you selected during the ordering process to process the payment.  

The transmission of your data to payment providers shall take place on the basis of Article 6 (1 ) (a) . A GDPR (consent) and Article 6 (1) (a) B GDPR (processing for the purpose of performing the contract). You can withdraw your consent to the processing of data at any time. The revocation does not affect the effectiveness of past data processing operations.        

Payment by Visa, Mastercard and American Express

If you pay by credit card, the payment is processed by a "Stripe" payment provider . The data required for this purpose (card number, validity and verification number) are encrypted and passed on to the payment provider and cannot be displayed by the website operator. Stripe Payments Europe Ltd is certified according to the industry data security standard (PCI DSS) and is subject to the Safe Harbor agreement. The payment provider shall transmit, process and, where necessary, store personal data outside the EU which are necessary for the processing of the payment. Stripe is solely responsible for processing this data.            

Stripe Payments Europe Ltd.

Block 4, Harcourt Center
Harcourt Road
Dublin 2
Ireland

For details on paying with Stripe, please see the payment provider's terms and conditions at: https://stripe.com/de/terms  

PayPal and PayPal Express payment

If you pay with PayPal and PayPal Express, PayPal will use the bank details you have stored with PayPal to pay. The website operator does not have access to this data. PayPal (Europe) S.à rl et Cie, SCA is subject to the Safe Harbor Agreement. The payment provider shall transmit, process and, where necessary, store personal data outside the EU which are necessary for the processing of the payment. PayPal is solely responsible for processing this data.      

PayPal (Europe) S.à rl et Cie, SCA
22-24 Boulevard Royal
L-2449 Luxembourg
Luxembourg

Details on payment via PayPal can be found in the payment provider's terms and conditions at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full  

Payment by immediate transfer

The SOFORT Überweisung payment is processed by the external payment provider Stripe as well as Sofort GmbH. The payment provider Sofort GmbH transmits, processes and, if necessary, stores personal data that is needed to process the payment. Sofort GmbH is solely responsible for processing this data.  

Sofort GmbH
Theresienhöhe 12
80339 Munich
Germany

Details on payment by SOFORT transfer can be found in the terms and conditions of the payment provider's data protection at: https://www.klarna.com/sofort/datenschutz   

Payment giropay

The giropay payment is processed via the external payment provider Stripe and additionally via giropay GmbH. The payment provider giropay GmbH transmits, processes and, if necessary, stores the personal data necessary for the processing of the payment. Giropay GmbH is solely responsible for processing this data.   

giropay GmbH
An der Welle 4
60322 Frankfurt / Main
Germany

Details on giropay payment can be found in the payment provider's terms and conditions and data protection provisions at: https://www.giropay.de/rechtliches/datenschutz-agb/  

Cancellations, changes, deletions and the right to information

Within the relevant legal provisions, the user has the right to request free of charge information on personal data, their origin and recipient and the purpose of data processing. In addition, the user has the right to correct inaccurate data, block and delete his personal data, unless there is a legal requirement to store them.